Returns & Exchanges

At Pink Lily, we want you to love your purchase, which is why we offer a 30-day window for returns of unworn, unwashed items with original tags attached. Returns are processed for store credit or original payment method to ensure you find your perfect style.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method and print the prepaid shipping label provided by our system to ensure easy tracking.

• 3.
  Pack Your Items

  Securely place your items in their original packaging or a sturdy mailer, ensuring all original tags are still attached.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or credit is processed.